– In normal,we would dispatch the cargo and offer the postage number within 48working hours once the payment is received by Escrow.
– If promotion day,we have many cargo need to delivery,maybe we will dispatch the cargo within 72 work hours.
-we only ship to confirmed order address.you order address MUST MATCH your Shipping address.
– After we dispatch the cargo,EMS,DHL,It usual take 1-3working days to update online, China Post Registered Air Mail need 2-3 working days.
-Maybe your order will incur additional import duties,taxes or other customs related charges.
Shipping Method Introduction
– China Post Ordinary Small Packet Plus: The most economical shipping method for orders less than $ 7, can reach 25 countries, delivery time is approximately 15-75 days, and the tracking information is available while the package is in china.
– China Post Registered Air Mail: Economical shipping method, can reach most countries, delivery time is 15-75 days, most parcels can be tracked.
– ePacket: Cost-effective commercial courier, but currently only reach United States, Australia, Canada, France, Britain, Russia. delivery time is about 7-15 days. Parcels can be tracked.
– EMS / e-EMS/DHL: Standard commercial courier service, can reach most countries, but the freight is more expensive than air mail, Suitable for wholesale customers. delivery time is about 7-15 days. Parcels can be tracked.
-We want you to be totally confident about every order you place, so we have a 90day no-quibble returns policy to put your mind at ease.
Our returns policy, in a nutshell
– You can return anything for any reason, even if you just didn’t like it, if return is due to quanlity problem , we bear the shipping cost, if not quanlity problem , you bear the shipping cost .
– You will get a replacement (if in stock) or full refund when we received the returns.
Contact our customer service via email to learn how to return.
– Discreet billing . No any words of “sex” are shown either on the invoice or on the mail box.
– We will like to assure you that any information given to us is very secure. All information at that point is only shown to our administrators who use that information for ordering and verification purposes.
– Any information given to us is never sold, traded, loaned or shared with any third parties besides the issuing bank of the credit card used to purchase for verification purposes only.
We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure don’t want a bad feedback to be where the transaction ends.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.